Business Continuity Management

Tyne and Wear Fire and Rescue Service is required by the Civil Contingences Act (CCA) 2004 to formulate business continuity plans that ensure the continuation of critical functions, so far as is reasonably practicable  in the event of any unforeseen event  that affects our ability to maintain the delivery of service to the public.

These critical functions include;

  • Responding to 999 emergencies;
  • Delivering community & statutory fire safety;
  • Supporting national resilience;
  • All support functions that enable the above.

We continue to align our BCM processes to the International Standard for Business Continuity ISO22301 having developed, implemented and embedded business continuity throughout our organisation to support the requirements of the CCA. Plans have been formulated for specific events, for example severe weather and fuel shortages, in addition to generic plans for fire stations and departments. We are working to continually improve our arrangements and retaining this standard.

Through effective planning, training, exercising and continually improving our business continuity arrangements the Fire Authority is able to ensure that an appropriate level of service is available to the communities of Tyne and Wear at all times.