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Contact Tyne and Wear Fire and Rescue Service

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Tyne and Wear Fire and Rescue Service welcome your comments and enquiries.  To contact us, please use any of the methods outlined below.

By Mail: The Chief Fire Officer
Tyne and Wear Fire and Rescue Service Headquarters
Nissan Way
Sunderland
Tyne and Wear
SR5 3QY
By Telephone: +44 (0) 191 444 1500
By Fax: +44 (0) 191 444 1512
By Visiting: If you plan to visit our headquarters, please be aware that from Monday November 13th there are some major changes to how you access our offices.

Our existing entrance gates will be closed from Monday 13th November 2017 until June/July 2018, no vehicle access will be allowed. Pedestrian access will still be available

Vehicle access to SHQ/BTC will be via –

1. Visitors and guests – new entrance (next to EV charging point)

2. HGV’s, deliveries & Operational vehicles – existing rear exit

By Email:

To ensure a prompt reply, please ensure your contact details are correct, are stated in full and that an appropriate subject is chosen:

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