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Our Policies and Procedures

Please click on the links to direct you to the relevant pages and information within the Tyne and Wear Fire and Rescue Service website.
SubjectLink
Customer ServiceRequest for Information under Freedom of Information
Customer ServiceComplaints and Compliments
Internal Instructions, Manuals and GuidelinesRecords Management and Personal Data Policies
Internal Instructions, Manuals and GuidelinesPolices and Procedures on the Employment of Staff
Policies and procedure about the recruitment of staffFirefighter Recruitment
Policies and procedure about the recruitment of staffControl Room Staff Recruitment
Policies and procedure about the recruitment of staffCorporate Staff Recruitment and Current Vacancies
Policies and procedure about the recruitment of staffEqual Opportunities
Policies and Procedures for the Conduct of Authority BusinessCorporate Governance
Policies and Procedures for the Conduct of Authority BusinessCode of Conduct
Policies and Procedures for the Conduct of Authority BusinessCharging Policy for Freedom of Information Request
Policies and Procedures for the Conduct of Authority BusinessCharging Policy for Data Protection Request
Policies and Procedures for the Conduct of Authority BusinessStanding Orders
Policies and Procedures for the Conduct of Authority BusinessDelegated Powers
Policies Procedures for the Conduct of Authority BusinessSpecial Charges