Firefighter (Control) Secondment

Salary/Scale Point
£28,437 Scale plus benefits
Service Headquarters, Nissan Way, Barmston Mere, Washington, Sunderland, Tyne and Wear, SR5 3QY
42 hours
Work arrangements
  • A flexible working scheme is in operation
Closing Date02 March 2018
Closing Time
Duties and Experience

Are you are a good communicator and listener, who is calm under pressure? Able to deal will people who maybe distressed?

If yes, then an exciting opportunity has arisen to work in our Fire Control room. The role will see you dealing with emergency calls from the public, mobilising fire crews to deal with incidents such as road traffic accidents, chemical spills and much more.

The Service values and respects the diversity of its employees, and aims to recruit a workforce which represents the communities we serve. We welcome applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender reassignment, marriage and civil partnership, pregnancy and maternity.

We regularly assess our performance against the Fire and Rescue Service Equality Framework, accredited an ‘Excellent’ award. In 2018, Stonewall ranked us in the top 100 employer, one of two Fire and Rescue services within the list. We also gained fourth place and top public sector organisation in the Inclusive Top 50 Employer awards 2017, demonstrating our commitment to ensure we embed inclusion for all diversity strands.

Our policies and procedures are in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability under the Disability Confident Scheme. We also offer flexible working and other employee friendly opportunities.

Skills/Experience required:

Knowledge of computerised data information systems; experience of actively managing the introduction of new information systems would be an advantage

Liaise extensively with members of the public and respond appropriately to the needs of the caller

Assess risk based on information provided by callers, and use your judgement to liaise with operational teams in order to assist with the mobilisation of resources and the resolution of events

Knowledge of Areas within the topographical boundaries of Tyne and Wear

Prepared to work shifts including night shifts, weekends and bank holidays

Previous experience of working within an emergency service control room would be advantageous, but is not essential.

Closing Date: Friday 02 March 2018 at 12 noon.

Please complete and return an application form to apply for this role, to the following email address: HR.Helpdesk@twfire.gov.uk

Vacancy Documents
Person Specification
Title 0913P.doc
Size 33KB
Type .doc

Job Description
Title 0913J.doc
Size 32KB
Type .doc

FF (c)  Advert- Secondment.docx
Title FF (c) Advert- Secondment.docx
Size 144KB
Type .docx

Printable Application Form
FF (C) Application Form.doc
Title FF (C) Application Form.doc
Size 416KB
Type .doc